Friday, September 29, 2006
Monday, September 25, 2006
Pew/Internet Predictions for the Future
Sunday, September 24, 2006
Think Flat? I would Like it if they rather Think Infosys
In speaking with many clients about how to compete in a flat world, I often hear something to the effect of “We are global, we operate in 35 countries.”
On this point, it is important to be clear. The Flat world means running operations that are connected globally – dependent on one another - not just present in many places. Often, however, operations in different countries operate independent of one another and operate quite differently.
A flat world company will use mathematicians in Budapest to analyze shopping patterns in London so the designers in Paris can direct the manufacturers in Beijing just at the marketing engine in LA cranks up. And do it quickly in complete coordination, at a staggering low cost structure. It is not about having independent operations in Hungary, Britain, France, China and the US whose financials get rolled up at quarter end - although that likely is a step in the right direction.
I really feel happy to see any corporate blogging happening in India, but I would really, really like it if the blog acquires a more company specific focus. For if I want to see a discussion on expansion strategy, there are many other sources too, like HBSWK.
Click Fraud: Business Week Story
Fleischmann's daily immersion in click statistics fuels his indignation. How, he wants to know, did he receive traffic this summer from PCs in South Korea which are clicking on insurance1472.com and insurance060.com? The only content on these identical sites -- and five other clones with similar names -- are lists of Yahoo ads, which occasionally have included MostChoice promotions. Fleischmann's spreadsheets revealed, not surprisingly, that all of the suspected Korean clickers left his site in a matter of seconds, and none became customers. The two individuals registered as owning the mysterious insurance sites are based in South Korea. They didn't respond to requests for comment, and most of the sites disappeared in late summer, after MostChoice challenged Yahoo about them.
Fleischmann, like most other advertisers, has agreed to let Google and Yahoo recycle his ads on affiliated sites. The search engines describe these affiliates in glowing terms. A Google "help" page entitled "Where will my ads appear?" mentions such brand names as AOL.com (TWX ) and the Web site of The New York Times. Left unmentioned are the parked Web sites filled exclusively with ads and sometimes associated with click-fraud rings.
McDonald's Corporate Responsibility Blog: Where is the Engagement with the Readers?
McDonald's response leaves a lot to be desired.
Very rightly a reader responds:I'm traveling in Europe, on vacation with my family, but I've noticed that a lot of comments are still coming in on the Hummer issue. I know I need to offer something more to the dialogue. It seems I've been roundly criticized for my posting on the topic. I hear you and your criticisms. I have opinions. We all do. The important thing is that we listen to--and respect--one another's viewpoints. That's the mission of this blog. To be frank, I've been hoping for more comments, more dialogue. This Hummer issue has definitely stirred things up. And I think that's good. So I hope you'll continue to tell me what you think, because it's so important to me--and to CSR as well.
-- Bob
Bob, while I greatly appreciate McD's CSR efforts, I would very much like to see your response to a number of the comments left by readers to previous postings. It's very hard to have a dialog with someone who never seems to talk *back* to us. It makes your readers feel unappreciated - even if you do create another posting telling us that you appreciate the feedback... really, you do. The secret here is that the community doesn't necessarily expect you to SOLVE everything here - but we do want you engaged. When all we get from you, though, is another generic, scripted, corp-speak posting, we have absolutely no feeling that you are sincere. Please take a look at Dell's blog and see how their headline blogger responds in comments to their readers. Dell has come a long way. I hope that you and McDonald's can, too. For your reference, here is a link to a comment thread with a response by Lionel. http://www.direct2dell.com/one2one/archive/2006/09/04/2516.aspx#comments
Boston Globe won't Publish GM's Response: Well they Post it on The Fast Lane!
(Editor’s note: Journalist Derrick Jackson of The Boston Globe recently attacked Detroit’s automakers in his syndicated column. Below is our response. We submitted this to the Globe, but the newspaper declined to run it, citing its policy of not accepting op/eds that respond to Globe columns. The Globe did run a much shorter version of this response in their letters to the editor column Saturday (Sept. 16). We asked that they include this blog’s address at the end of the letter, so their readers could see the full text. They declined. The Miami Herald also ran the Jackson column, and also declined to run our response. Fortunately, our blogs give us a chance to give you the full story, from our point of view, and expand the debate beyond the Globe’s op/ed page. Let us know what you think.)